contact_supportHelp & Inquiries

Contact & Support

Have a question, feedback, or need help with a transaction? We're here to assist.

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Technical & Account Support

For questions regarding account login, agreement verification, bug reports, or account and data deletion requests.

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General Inquiries & Feedback

For general questions, open-source collaboration, feature ideas, or API and gateway integration discussions.

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Open-Source Issue Tracker

Track bugs, submit pull requests, or browse public development discussions on our open GitHub repository.

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In-App Bug & Feedback Reporter

Already logged in? You can report issues directly from any page via the "Report Issue" option in your account menu, which auto-attaches diagnostic logs.

outgoing_mailSend Us an Inquiry

Messages are routed directly to our developer team Discord.

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Common Inquiries

How do I delete my account or personal records?

Send an email from your registered address to [email protected] with the subject "Account Deletion". All profile information and records will be permanently erased within 48 hours.

How do I cancel a pending transaction proposal?

Open the transaction detail in your dashboard and tap "Take Back". This immediately cancels and removes the pending agreement before the counterparty accepts.

How does the live public share link work?

Public links allow anyone to view a read-only receipt of the debt without creating an account. Email addresses are strictly masked (e.g. s***[email protected]) and private notes are hidden. Either participant can revoke the public link at any time from the agreement details modal.